Microsoft has signed a global business process outsourcing partnership with arvato AG, one of the world’s largest internationally networked media and communication services providers.
The five-year agreement – which sees Microsoft consolidating operational activities for several key business lines previously handled by multiple suppliers with one vendor – commences in January 2010.Arvato will support this business globally from their operations based in Dublin, Singapore, Reno (Nevada) Fargo (North Dakota), Manila and Buenos Aires.
In its new role as a key global business process outsourcing partner, arvato will manage services for Microsoft Dynamics (formerly known as Microsoft Business Solutions), Commercial Operations, Services and OEM (Original Equipment Manufacturer) divisions.
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