Microsoft partners with arvato to deliver global business process outsourcing efficiencies

has signed a process outsourcing partnership with AG, one of the world’s largest internationally networked media and communication services providers.

The five-year agreement – which sees consolidating operational activities for several key business lines previously handled by multiple suppliers with one vendor – commences in January 2010. will support this business globally from their operations based in Dublin, Singapore, Reno (Nevada) Fargo (North Dakota), Manila and Buenos Aires.

In its new role as a key process outsourcing partner, will manage services for Dynamics (formerly known as Business Solutions), Commercial Operations, Services and OEM (Original Equipment Manufacturer) divisions.
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